Why Your Property Management Organizational Chart Matters

When you start up a property management company, one of the most important things to do is make sure you're using a good organizational structure. This is a critical area to consider when you want to create long-term success for your business. 

A property management organizational chart helps you have clarity on each person's position and what they bring to the company.

Organizational charts can also help you understand the tasks and duties of everyone who works for the company and give your employees information on who they should report to and how they fit into the hierarchy. This can be a valuable way to show that everyone is important, no matter their particular job or title. 

However, it's also very important to understand that you might need to make changes to the organizational structure of your company as it gets larger. Being flexible matters.

When you want to add more doors to your property management company and serve your clients as well as possible, proper organization is the place to start. Here's what to know about organizational charts and why your property management company needs the right one to help meet its long-term goals.

What is an Organizational Chart? 

An organizational chart is a type of diagram. It's used as a visual representation of the structure of a company or organization. Generally, these kinds of charts start with the owner, president, or CEO at the top and branch off and downward to show every team member's position and that position's relationship to others in the company. 

A small company may have a very small chart, but it's important to expand and update the chart as your company grows. Rather than waiting until the company is bigger to start your chart, create one at the start and then adjust as needed. You'll always have the current structure of your company available that way.

How Does an Organizational Chart Help a Growing Property Management Company?

When you're looking into all the options you have, and considering how to grow property management business success, an organizational chart should be at the top of your to-do list. 

Especially if your company is growing quickly or you have big plans to expand it, an organizational chart gives you something to focus on. Having a visual representation of where you are and where you'd like to go often makes further development easier.

Additionally, you want to see if there are areas where you can or should be expanding or if there are roles that are being overlooked. Filling out an organizational chart shows the gaps that your company has, so you know what roles to hire for in the future. 

You can see whether there are positions that overlap too much, as well. These visuals can help you decide whether those positions may need to be split if there's enough work for separate roles, or whether combining positions may make more sense.

What are Some Primary Property Management Company Roles?

A growing property management company typically has several different professionals working on a daily basis. Having everyone focused on their own tasks and goals is the way to get more done efficiently. Typically, a property management company has employees in roles such as:

• Property Manager
• Administrative Support
• Accounting and Finance
• Maintenance Management
• Marketing

If your business is brand new and you're just starting out, you might be filling more than one of those roles yourself. That's not a problem at first if you have the time and needed skills. 

However, as soon as your company starts growing, you'll want to make sure you hire help. That way, you can keep providing quality and value to property owners and tenants.

What are the Biggest Advantages of a Staffing Plan?

Having the right staffing plan and organizational chart adds tremendous value to your company. You can enhance your management and supervision when everything is planned out and organized, so you can see if there are areas in need of improvement.

By having a property management organizational chart, your company can also increase its efficiency and its productivity. Doing this often leads to better customer service. Good customer service is a vital part of property management, and you have both tenants and property owners who need and expect good service.

With a clear and direct chart that shows your company's organization, you can focus on stronger retention and management for your current employees. Understanding where everyone is and what kinds of positions they're filling helps you delegate. It also helps you show employees that they're valued.

How Can Your Property Management Company Build the Right Organizational Chart?

When you're focused on how to grow property management business success, you want to choose the chart that's best for your needs. To do that, you'll need to look at a few separate areas. 

The main issues you should consider are:

• Assessing the requirements and goals for your business to make sure you're advancing your plans and hitting any targets that are set by looking at the number of properties under your management, the transaction volume, and the demand you see in the market.
• Understanding the qualifications and skills different roles required to fill those positions more efficiently in the future.
• Creating a strong staffing plan that's supportive of your business goals, so everyone at your company is on the same page.
• Regularly updating and reviewing the staffing plan and the organizational chart to make sure it still aligns with your long-term plans for success.

Asking the right questions in the beginning and then following through with regular updates and adjustments is important for your property management company's organizational chart. Long-term success is possible with the right choices and considerations!

Let Us Help You Plan the Ideal Property Management Organizational Chart

When you work with a property management consultant, it's easier to determine the ideal organizational chart for your specific business. Often experienced outside points of view can help you hire to reach your goals faster and more efficiently.

If you're ready to focus on your growing property management company, get in touch with us at Real-Time Consulting Services to learn how we can help! 

We've pulled in-depth business growth insights together in a downloadable white paper for property managers. Get your copy of "Property Management Business Insights!"